Contact Us

Let’s talk! Connect with the BACH® brand

If you have a question or need help concerning products, education, training, or anything else, please contact the maker of BACH® ORIGINAL FLOWER REMEDIES brand products: Nelsons.

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Consumer inquiries

If you have an inquiry about a BACH® ORIGINAL FLOWER REMEDIES product, please email the manufacturer, Nelsons, at You can also reach us at 1-978-988-3833 or 1-800-319-9151 (choose option 2). Our Massachusetts office is open Monday through Friday, 8am to 5pm EST.

Education inquiries

If you have an inquiry about BACH® Foundation Registered Practitioner (BFRP) training, BACH® Foundation Registered Animal Practitioner (BFRAP) training, the Bach International Education Program (BIEP) or any other question related to education, please call us at 1-978-988-3833 or 1-800-319-9151 (choose option 4). You can also email us at

Retailer education

To learn about training for retail employees, please see our Retailer Training page.

Tell us about your experience

Please share your experience using BACH® ORIGINAL FLOWER REMEDIES with us, we would love to hear from you. Email

Where to buy

BACH® ORIGINAL FLOWER REMEDIES products are sold at hundreds of locations throughout USA. To locate a store near you in the United States, please see our Where to Buy page or contact the manufacturer, Nelsons, using the customer inquiries contacts above.

Answers to frequently asked questions

The answer to your product-related question may already be available on our frequently asked questions page: see our FAQ page here. If not, please contact us. Use the customer inquiries contact details above.


Nelson Bach USA Ltd. d/b/a Nelsons
21 High Street, Suite 302
North Andover, MA 01845

Phone: 1-978-988-3833 or 1-800-319-9151

Manufacturer website:

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